Status Pages

Creating a Status Page

A status page is the public-facing (or private) page where your customers and team members check the current operational status of your services. Each organization can have multiple status pages.

To create a new status page:

• Navigate to Status Pages in the sidebar.
• Click the Create Status Page button.
• Enter a name for the status page (for example, “Platform Status” or “API Status”).
• Optionally add a description that appears at the top of the page to provide context for visitors.
• Choose whether the page is Public or Private (see below).
• Click Create.

Once created, your status page is immediately accessible. The public URL follows the format:

statuspage.statux.io/s/{your-org-slug}

If you have multiple status pages, each one is accessible at a unique path under your organization slug.

Editing a Status Page

To edit an existing status page, click on its name in the Status Pages list, or click the edit (pencil) icon. You can modify the following settings:

• Name: The title displayed at the top of the status page and in the dashboard sidebar.
• Description: A brief explanation shown below the name on the public page. Use this to describe the scope of services covered.
• Logo: Upload your company or product logo. This appears at the top of the public status page alongside the page name. Supported formats include PNG, JPG, and SVG.
• Brand Colors: Set primary and secondary colors to match your brand. These colors are applied to the status page header, buttons, and accent elements.
• Access Level: Switch between Public and Private at any time (see the next section for details on access levels).

Public vs. Private Access

Public Pages

Public status pages are accessible to anyone with the URL. No authentication is required. These are ideal for:

• Customer-facing service status (SaaS platforms, APIs, websites)
• Open-source project infrastructure status
• Any scenario where transparency is a priority

Private Pages

Private status pages are restricted to authenticated viewers. Visitors must verify their identity via a magic link sent to their email address before they can view the page.

How magic-link authentication works:

• A visitor navigates to your private status page URL.
• They are prompted to enter their email address.
• Statux sends a secure, time-limited magic link to that email.
• The visitor clicks the link in their email and is granted access to the status page.
• The session persists for a configurable duration so they do not need to re-authenticate on every visit.

Private pages are well-suited for:

• Internal tools and infrastructure status visible only to employees
• Enterprise customers who need a dedicated, non-public status page
• Compliance-sensitive environments where public disclosure is not appropriate

Restricting Private Pages by Email Domain

For additional security on private pages, you can restrict access to specific email domains. When domain restrictions are enabled, only email addresses matching the allowed domains can request a magic link.

To configure domain restrictions:

• Edit your private status page.
• In the Access section, enable Restrict by email domain.
• Enter one or more allowed domains (for example, yourcompany.com, partner.org).
• Save the status page.

Any visitor whose email address does not match an allowed domain will see an access-denied message when attempting to request a magic link.

Custom Domains

On the Business plan, you can serve your status page from your own domain (for example, status.yourcompany.com) instead of the default statuspage.statux.io URL.

Domain Setup Wizard

Statux provides a step-by-step domain setup wizard that guides you through the configuration process:

• Edit your status page and scroll to the Custom Domain section.
• Enter the domain or subdomain you want to use (for example, status.yourcompany.com).
• The wizard displays the DNS records you need to create:
  • A CNAME record pointing your subdomain to the Statux endpoint.
  • A TXT record for domain ownership verification.
• Add these records in your DNS provider (such as Cloudflare, Route 53, GoDaddy, or Namecheap).
• Click Verify Domain in the wizard.
• Once verification succeeds, Statux automatically provisions an SSL certificate for your custom domain.

DNS Verification

The verification step confirms that you own the domain and have correctly configured the DNS records. Statux checks for:

• The CNAME record resolving to the correct Statux endpoint.
• The TXT record containing the unique verification token provided in the wizard.

After successful verification, your status page is accessible at both the default statuspage.statux.io URL and your custom domain. Visitors are not redirected — both URLs remain active.

RSS Feeds

Every status page has an RSS feed that your users can subscribe to for automatic updates about incidents and scheduled maintenance. RSS feeds are useful for:

• Users who prefer RSS readers over email notifications.
• Integrating status updates into internal dashboards or monitoring tools.
• Compliance teams that need an audit trail of public communications.

To find the RSS feed URL for a status page:

• Go to Status Pages in the sidebar.
• Locate the status page in the list.
• Click the RSS icon or copy the feed URL from the page details.

The RSS feed includes the most recent incidents and scheduled maintenance windows, with timestamps and status updates.

Deleting a Status Page

To delete a status page:

• Navigate to Status Pages in the sidebar.
• Click on the status page you want to delete.
• Scroll to the bottom of the edit view and click Delete Status Page.
• Confirm the deletion when prompted.